You do not have to subscribe for viewing and adding products to cart. However, delivery and secure payment pages can only be accessed upon login. The information you submit at subscription, is necessary to provide you a secure shopping experience. Shopping without subscription is not allowed for security reasons.
You can easily update your password and contact details from “my profile” at “my account” page. Keeping your account and contact information up-to-date is important in order to receive information about your orders and the special offers.
At login page, click to “Forgot password” link and enter your e-mail address that is related to your account. As we do not keep your password, a new temporary password will be sent to your e-mail address. You can create a new password at the account page after you login with this temporary password.
Unfortunately, it is not possible to change the email address that is used to create the account. You will need to create a new account with your new e-mail address.
Please contact customer care immediately by email (customercare@1972desa.com). As the products at 1972desa.com are made to order, cancellation may be done if the order has not yet been processed. The refund of cancelled order will be processed with the same method of the payment. If your order has been delivered to the shipping company, the return conditions will apply.
You can shop by any of the following payment options.
By credit card: Visa and Mastercard holders can make their payments at once.
Payment can be made by wire transfer to the bank account number specified during the payment phase.
At 1972desa.com, your connection is secure with SSL encryption provided by GlobalSign, one of the leading companies in the world. This encryption is an international standard. We do not keep or have access to credit cards information. Payment transactions take place between only you and your bank.
3D Secure is a security protocol that helps to prevent fraud in online credit and debit card transactions. 3D Secure requires cardholders to complete an additional verification step with the issuer. This service enables buyers to validate transactions they make over the internet by requesting a personal code (usually sent to their cell phone or email address as a one time PIN). It helps protect against fraudulent use by unauthorised individuals.
Once your order is received, the best quality leathers are selected with maximum care and your leather garment is tailored with a fine craftsmanship. Therefore, you should expect your order to be shipped within 3 weeks from the confirmation of your order. As soon as your order ships, you will receive a shipping confirmation e-mail with the tracking number and link. Also you can easily follow the status of your order from “My Orders” page. Please note that once your order is shipped, it is no longer possible to modify your shipping address.
Longer shipping times should be expected during busy shopping periods (such as New Year, Valentine’s Day, Mother's Day, Father's Day, 11.11, Black Friday, public holidays)
Our production facility and warehouse is closed for public holidays and orders will not be processed on these dates.
We offer an exceptional range of premium quality leather goods, including men and women's clothing tailored to fit your size. We also offer bags and accessories. Our made to order leather garments are made from only top quality leather and accessories.
Once your order is received, the best quality leathers are selected with maximum care and your leather garment is tailored with a fine craftsmanship. Therefore, you should expect your order to be shipped within 3 weeks from the confirmation of your order.
Since our policy is MTO policy, make to order, the items are being produced upon order confirmation. Custom duties and taxes are covered by 1972Desa.
This is why no return and no refund is acceptable.
If you encounter any problem while ordering at 1972desa.com, please send an e-mail to customercare@1972desa.com, describing the details of the problem.
If the leatherwear is made to order specially in your size, the product is personalized. You may contact customer service for details, delivery and price information of personalized products.
You can add initials, names, dates or special messages to be embossed on the leather accessories that are indicated as customizable.
Unfortunately, it is not possible to return or change the products that are personalized or tailored for you.
All items for sale on 1972Desa.com are make-to-order (MTO). Once your order is received, the best quality leathers are selected with maximum care and your leather garment is tailored with a fine craftsmanship. Therefore, you should expect your order to be shipped within 3 weeks from the confirmation of your order.
To make your experience at 1972Desa.com as pleasant as possible, we recommend using the latest version of your browser. If you access our website using an older version, we cannot guarantee that all of its features will function properly. Please note that your browser must accept cookies and be SSL compatible with standard browsing mode enabled.
Each product is photographed with precise attention to detail. However, it is possible that colors will vary slightly from one screen to another due to monitor display settings.
Please contact our Customer Service department by email at customercare@1972desa.com .
Please contact our Customer Service department as soon as possible by email at customercare@1972desa.com or filling the form on the "Contact us" page.
You may experience a few minutes delay after you have placed your order and before you receive the order summary. You should also check your "Spam" inbox, as the message may have been delivered there depending on your email settings. If you still have not received an email, please contact Customer Service. They will verify that the order has been successfully placed.
1972DESA PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from WWW.1972DESA.COM (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (we do not collect credit cards numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
Your personal data will also be transmitted to third parties that we use to provide our services; these parties have been rigorously assessed and offer a guarantee of compliance with the legislation on the processing of personal data. These parties have been designated as data processors and carry out their activities according to the instructions given by 1972DESA and under its control.
The third parties in question belong to the following categories: banking operators, internet providers, companies specializing in IT and telematics services; couriers; companies that carry out marketing activities, including social media organizations; companies specializing in market research and data processing; companies offering contact center services; companies providing publishing and distribution services.
Under some circumstances we may be required to disclose or share your data without your consent, for example if we are required by the police, the courts, law enforcement agencies or for other legal reasons. Your data may be transmitted to various regulators, government departments, the police, judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of and protection from threats to public security, to allow 1972DESA to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
You can opt out of receiving emails by updating notification information (verilecek link: /account/notification-settings/) at your account’s profile settings.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customercare@1972desa.com.